Return
We take pride in ensuring your complete satisfaction with our products. If you have any concerns or questions regarding your purchases, feel free to contact our customer service department.
To make the process easy and convenient for you, please contact us via email at the following address: Customer Service@cosnetic.DK. Please remember to include your full name and order number so we can assist you as soon as possible.
If you want to return an item, simply inform us of the reason -then we will guide you through the return process. All returned items must be in unused and unopened condition, so we ask you to comply with this requirement.
When you return goods, you are responsible for wrapping them properly to avoid any transport damage.
Our goal is to ensure easy and quick treatment of all returns. We strive to process return requests within 1-2 working days of receipt. Once we have received and processed your return order, we will refund the amount you paid for the item using the same payment method you used when purchasing.
We want to thank you for your confidence in our products and service. If you have any questions or need help, you are always welcome to contact us.